Privacy Policy

Last updated: October 2, 2026

This Privacy Policy explains how Terms Group ("Terms Group," "we," "us" or "our") collects, uses and shares information when you visit termsgroup.com, submit a form, use our chat, or communicate with us by phone, text message (SMS) or email (together, the "Services"). By using the Services, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect

Information you give us: your name, phone number, email address, property address, details about your property and situation, and anything else you choose to share in forms, chat, calls, texts or emails.

Information collected automatically: when you visit the website we may collect your IP address, browser and device type, pages viewed, referring website, and similar usage data through cookies and similar technologies.

2. How We Use Your Information

  • To respond to your inquiry and evaluate your property
  • To contact you by phone, text message and email about your inquiry, as you have requested
  • To prepare, present and complete any offer or agreement
  • To schedule and confirm appointments
  • To operate, secure and improve the website
  • To comply with legal obligations and enforce our Terms of Service

3. SMS / Text Messaging Privacy

We do not sell, rent, share or disclose your mobile phone number or SMS opt-in consent to any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from all information-sharing described in this policy and will not be shared with any third parties, except with service providers that help us deliver text messages to you (for example, our messaging platform and wireless carriers).

You can opt out of text messages at any time by replying STOP. Reply HELP for help, or call (651) 829-9969. Message frequency varies. Message and data rates may apply.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

  • Service providers that help us run our business, such as our CRM, website hosting, phone and messaging providers, and email providers, who may use it only to provide services to us. SMS opt-in data is shared only as described in Section 3.
  • Transaction parties such as title companies, closing attorneys, escrow agents and lenders, but only when you choose to move forward with a transaction and only as needed to complete it.
  • Legal and safety when required by law, subpoena or court order, or to protect our rights, prevent fraud, or protect anyone's safety.
  • Business transfers in connection with a merger, sale or transfer of our business, subject to this policy.

5. Email Communications

Every marketing email we send includes an unsubscribe link. We honor unsubscribe requests within 10 business days. You may continue to receive messages directly related to an active inquiry or transaction.

6. Cookies and Analytics

We may use cookies and similar tools to remember your preferences, understand how the website is used, and measure our advertising. You can block or delete cookies in your browser settings; some features may not work properly if you do.

7. Data Retention and Security

We keep your information as long as needed for the purposes described above, to meet legal and record-keeping requirements, and to resolve disputes. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

8. Your Choices and Rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by calling or texting (651) 829-9969. We will respond as required by applicable law. Depending on where you live, you may have additional rights under state privacy laws.

9. Children's Privacy

The Services are not directed to anyone under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above.

11. Contact Us

Terms Group
Phone / Text: (651) 829-9969
Website: termsgroup.com